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My Ticket

Contacting Gopher State One Call is easy! Simply click one of the buttons below to submit your ticket information quickly and efficiently. You can also search to view the status and Positive Response of a ticket.

Submit & Manage
Tickets
Homeowners
Click Here
Search for a Ticket
(search & status)
 

WHITE MARKINGS: GSOC would like to remind you to mark the excavation area in white prior to submitting the locate request. White markings are required by law and increase the efficiency of locators by clearly showing where they need to locate.

Professional Excavators

Professional Excavators

Professional Excavators

File tickets online, search existing tickets, and view MN rules and regulations.

Homeowners

Homeowners

Homeowners

Find out how to stay safe when you're digging. Start here!

Facility Operators

Facility Operators

Facility Operators

View and organize locate requests, manage notification areas, and submit positive responses.

Resources

Resources

Resources

Access a comprehensive array of videos, user manuals and helpful information.

Highlights:  April 9, 2018

  • Chair's Report: Thank you for excellent colunteer attendance at the CGA conference as well as the Minneapolis Home and Garden Show.
  • Outreach and PR Review:
    • 2 videos produced by channel 9
    • Radio interview for National Safe Digging Month
    • Promotion with Papa Murphy's for an $8.11 pizza special
    • 811 tree tags at Home Depot and Lowes
  • COO Report:
    • 2018 ticket volume is down, likely due to weather through the first 3 months of the year, though higher ticket volume overall is still expected for the year.
    • Automated marking will not be adopted by GSOC yet. 
    • Update on the facility operator contact information collection.
    • Extended start time feature.
    • Pilot porjects with Centerpoint Energy and Minnesota Power.
    • Major awareness events this year at the State Fair, Big Iron, Farm Fest and media campaigns with KFAN and Star Tribune.
    • 216D update. 
  • MnOps Update: Expected to hold another 216D meeting specifically on the issue of contact info. Also plans for the locate rodeo. 
  • OCC Report: User interface redesign and extended start time features are in quality control testing. OCC is in the midst of several software and feature updates to improve user experience. And the center is prepping for busy season by adjusting staffing and schedules as necessary.
  • Finance Committee Update: GSOC had an accounting audit this year. Results are expected shortly. Financial performance was slightly higher than expected in 2017. 

Next Meeting: August 2018