News + Events

What You Need to Know About ITICnxt

On May 19, Gopher State One Call officially transitioned to our new ticket processing tool, ITICnxt. We took the technical innovations of our former ITIC platform and rebuilt it with the user in-mind, but ITICnxt is still free and it still allows excavators to create, manage and track their dig requests entirely online.

While the overall tool design remains the same, we made significant improvements to ITICnxt’s user experience interface. These modifications include easier-to-read fonts for quicker navigation, better contrasting color schemes to enhance legibility and modern icons to better guide the user through the ticket submission process.

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Damage Prevention Case Studies - Mark Entire Lot and White Markings

By Gopher State One Call

The Minnesota Office of Pipeline Safety invites you to view a virtual damage prevention presentation with a case study for excavators and other interested stakeholders.

This case study talks about refraining from using 'Mark Entire Lot' on tickets and discusses the importance of white markings for proposed excavations.

Follow this link to download and view the damage prevention PowerPoint presentation.

Damage Prevention Meeting Recap

Because our Damage Prevention meetings have been canceled for the remainder of the season, please read the following recap to stay up-to-date on industry matters.

Underground Safety: A Shared Responsibility
Focus on collaborations between one-call centers, excavators and locators before digging has taken place, instead of procedures that follow after damage was done. By communication effectively now can save time and costs later.

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All Spring Damage Prevention Meetings Canceled

Due to growing concerns over the coronavirus (COVID-19), effective immediately, Gopher State One Call will cancel all remaining Damage Prevention meetings this spring. Possible rescheduling dates are still to be determined.

We appreciate your patience and understanding during this unprecedented time.

Positive Response: An Interview with Kim Boyd

“Have the facilities been marked?” “Does the locator need to meet with the contractor or are there no facilities in the proposed area of excavation?” Positive response automatically closes the communication loop and answers these questions (and more) on a locate request. We asked Gopher State One Call’s general manager Kim Boyd a few questions about positive response and what makes it such an important feature for excavators and locators.

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Upcoming Events

ITIC'S New Interface Webinar

01/26/2022 - 01/26/2022

ITIC'S New Interface Webinar

02/02/2022 - 02/02/2022

ITIC'S New Interface Webinar

02/09/2022 - 02/09/2022