Process For Safe Excavation
Minnesota’s One Call Law requires you to contact GSOC before starting any excavation project. Whether you’re installing a new mailbox, planting a tree, or have another digging project, contact GSOC before starting your project to avoid costly damage to underground facilities.
1
Submit a Ticket
Submit a ticket online, via the GSOC app, or by calling 8-1-1; provide the specific information needed; and white mark the work site.
2
Wait 48 Hours (not including the day of submission, holidays and weekends)
The notification center processes your ticket and notifies affected facility operators, which dispatch locators to mark the proposed work site with colored flags, paint, and/or stakes that correspond with specific underground utilities.
3
Check Facility Operator Response
Each facility operator will provide a response by marking the facilities at the work site, marking the area as “all clear,” or providing a status electronically using Search & Status.
4
Inspect the Site For Marks
Using the contact information in the emailed copy of the ticket, reach out to facility operators directly if you have questions regarding their marks.
5
Dig Safely
Proceed to dig with care, being mindful to always hand dig within the tolerance zone and be cautious of any potential privately owned lines.
How To Submit a Ticket
Submit a Ticket Online
ITIC is a full-featured, web-based interface providing user-friendly access to enter and view tickets. The Gopher State One Call ITIC system lets you to map the entire work site using a visually driven user interface that allows you to:
- File locate requests online 24/7;
- Save time creating a template to autofill ticket with regularly used information; and
- Receive an email confirmation of your ticket.
Occasional or one-time users can access ITIC Lite, which only requires an email address to register. ITIC Lite ensures the same accurate submission and processing, but in a simplified Q & A format.
Download the App
Excavators, homeowners, and facility operators can use the Gopher State One Call (GSOC) app to easily and quickly manage locate requests. Anyone planning to excavate in Minnesota can use the app to initiate, manage, and monitor a locate request prior to excavation. Facility operators can use the ticket management feature to provide positive response to excavators.
Call GSOC
TWIN CITIES: (651) 454-0002
GREATER MINNESOTA: (800) 252-1166
Emergency Locates: (866) 640-3637
Emergency locate requests must be submitted by phone and may be submitted 24 hours a day.
What constitutes an Emergency Ticket? Minnesota law defines an emergency as a condition that poses a clear and immediate danger of life or health, or significant loss of property.
