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The MN State Statute 216D One Call Law is getting Updated, changes effective Aug. 1, 2024

This link goes to the laws as they are currently listed on the State of Minnesota Website. To see specific language that has changed, select "More info..." in the yellow banner.

 

My Ticket

Contacting Gopher State One Call is easy! Simply click one of the buttons below to submit your ticket information quickly and efficiently. You can also search to view the status and Positive Response of a ticket.

Submit & Manage
Tickets
Homeowners
Click Here
Search for a Ticket
(search & status)
 

WHITE MARKINGS: GSOC would like to remind you to mark the excavation area in white prior to submitting the locate request. White markings are required by law and increase the efficiency of locators by clearly showing where they need to locate.

Online Dashboards

This new feature shows you detailed ticketing statistics from
across the state in a convenient interactive format.

Dashboards
 
Professional Excavators

Professional Excavators

Professional Excavators

File tickets online, search existing tickets, and view MN rules and regulations.

Homeowners

Homeowners

Homeowners

Find out how to stay safe when you're digging. Start here!

Facility Operators

Facility Operators

Facility Operators

View and organize locate requests, manage notification areas, and submit positive responses.

Resources

Resources

Resources

Access a comprehensive array of videos, user manuals and helpful information.

UPDATE REGISTERED FACILITY OPERATOR INFORMATION

 

Facility operators should maintain current contact information with Gopher State One Call and can change the information they have registered with GSOC at anytime by filling out and submitting our online form. We have also provided a pdf version if you would prefer to print out and mail your facility information. Paper forms can be mailed to: Gopher State One Call, 1110 Centre Pointe Curve Suite 100, Mendota Heights, MN 55120.


POSITIVE RESPONSE

 

Under Minnesota Law an underground facility operator can respond to a ticket in several ways. First, the facility operator may either mark the underground facilities in the field, or place a clear/no conflict flag(s) in the field. Alternatively, the facility operator may respond through GSOC's positive response system. 

If you are currently not a Registered Facility Operator with Gopher State One Call and would like information on how to register as a facility operator, please email imap@gopherstateonecall.org or call 877-848-7472.


LTM

 

Locator Ticket Management® (LTM) allows for control over the management, assignment, and tracking of your incoming locate requests. LTM is available free of charge to all GSOC registered facility operators.


IMAP

 

IMAP is an online application that allows GSOC registered facility operators to view, add, modify and delete notification polygons from their active database.

Please Complete all fields below as it relates to any updates to your Registered Facility Operator information with Gopher State One Call.

If you are currently not a Registered Facility Operator with Gopher State One Call and would like information on how to register your Facility Operator information, please email imap@gopherstateonecall.org or call 877-848-7472


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Submitting Positive Response for a ticket is a function of the Positive Response site provided by Gopher State One Call. The site enables facility operators to quickly and easily fulfill the state One Call requirement of physically marking the site and/or submitting the response (outcome) of a utility locate to Gopher Sate One Call.

Submitting Positive Response to Gopher State One Call allows homeowners, excavators and other facility operators to check the status or Positive Response for a ticket. By providing the Positive Response for others to view before digging, you contribute to their knowledge of facilities present, and in turn, aid in safe digging practices. Facilities are less likely to be damaged, injuries are avoided, and service interuptions are prevented. Thank you for doing your part in damage prevention!

Two training videos are available below. The first video, "Positive Response Setup Training Video", explains how users should setup their facility types in the Positive Response site. The second video, "How to Submit Positive Response", shows a overview of how to use the Positive Response site, including how to submit Positive Response.