Highlights: April 5, 2023

• Chairs Report: Currently there are MnOps suggested changes to legislation in the House bill but not the Senate bill. There is industry opposition to several proposals and Representative Kraft wants to see industry discussion to see if concenses can be reached.
• COO Report: Q1 ticket volumes are down 25% from 2022. Meet Ticket initiative continues by highlighting them at Spring damage prevention meetings. Attendance has rebounded now that they are back in person and engagement is up. Prototype for the underground utility mapping project was completed in fall 2022. First roung funding is in progress for production level open source software with API's connected to OCC's ITIC system. GSOC has also formed a visioning team to formulate priorities and development application of technologies. Barb, in reviewing non-excavation ticket processing suggested a review of practices and processes for non-excavation tickets. OCC will provide support for the technical side if needed.
• PR/Awareness Report: "Click or Call" messaging is being distributed to GSOC's media partners to acknowlege that most tickets are now submitted online. Olivia is attending Damage Prevention meetings around the state. The content has been significantly revised since last year through coordination with MnOps and the 811 Jepoardy game is creating a lot of interest.
• MnOps Update: Jon Wolfgram reviewed 4th quarter damage data from 2022. Voluntary damage reporting is down. MnOps is requesting a statutory change to mandate reporting for larger volume facilities so they can more accurately assess the extent of damages in Minnesota. They continue to seek legislative reinforcement through a pair of bills and are still pursuing funding for 3 additional personnel members to assist with investigations. Facility Operators have testified to their concerns at hearings on the bills.
• OCC Report: Ticket volume is the lowest it's been in the last 5 years for homeowners, but online submission for all tickets is at an all time high. Dynamic start time has proven effective and the feature was turned back on again as of April 1. OCC continues to evolve its IT department with more experienced leadership and My Ticket Analytics will now be available to excavators and facility operators upon request. 
• Finance Committee Update: 2022 ended with a smaller than projected operating loss, but also lower than projected revenue. Ticket volumes are down for the start of 2023, but are expected to increase with upcoming broadband projects. Discussion of the cause of the decline pointed towards equipment and employee shortages.