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News + Events

Excavator Ticket Management

ETM

Gopher State One Call (GSOC) is pleased to offer a helpful tool named Excavator Ticket Management (ETM), a web-based portal that excavators can use to efficiently manage their locate request database. ETM provides a single repository for all tickets associated with a specific company phone number and displays them online for easy access.

Click on the “Go to ETM” button here.

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GSOC Responsibilities

GSOCLogo editThe safe excavation process involves varying efforts from all stakeholders. Gopher State One Call (GSOC) is the notification system established to act as a communication link between facility operators, homeowners, and professional excavators in the State of Minnesota. GSOC is responsible for collecting information from anyone planning to excavate who files a locate request. We then transmit this information to affected facility operators who may have underground utilities in/near the proposed excavation site. Keep reading to learn more about what GSOC does and doesn’t do in the safe excavation process!

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ITIC Advanced Function

Gopher State One Call (GSOC) users have access to a web-based ticketing system called ITIC Online Ticket Entry to file locate requests. Users save time and increase efficiency with features such as simple navigational tools, interactive mapping, and auto-fill data fields, to name a few. Did you also know that you have the option to delay the release of locate tickets until a later date? Keep reading to find out more about this helpful ITIC feature!

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New Year's closures - Tuesday, 1/1/19

 GSOC NewYear

We will be taking calls for emergency locates only on Tuesday, Jan. 1st for New Year's Day, but remember, you can file a ticket online 24/7. NOTE: Monday will not count towards your standard 48 hour notice when filing a locate, so please plan accordingly.

Christmas closures - Monday, 12/24 and Tuesday, 12/25

 GSOC Christmas2019

We will be taking calls for emergency locates only on Monday, Dec. 24th and Tuesday, Dec. 25th for Christmas, but remember, you can file a ticket online 24/7. NOTE: Monday and Tuesday will not count towards your standard 48 hour notice when filing a locate, so please plan accordingly.

Upcoming Events

ITIC'S New Interface Webinar

12/04/2024 - 12/04/2024

ITIC'S New Interface Webinar

12/11/2024 - 12/11/2024

ITIC'S New Interface Webinar

12/18/2024 - 12/18/2024

Date

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