Author: GSOC
-
New Start Time Policy
IMPORTANT PROCESS CHANGE for Excavators and Facility Operators to the designation of start date and time on web-submitted e-tickets: Web-submitted notifications of intent to excavate are generally reviewed by Gopher State One Call (GSOC) for quality assurance prior to acceptance of the notification by the notification center, with three exceptions: Reprocess tickets (updates, minor modifications and cancellations)…
-
Quarterly Update: Summer 2020
Please take a moment to review the following GSOC suggestions and tips to help you process tickets more efficiently with the new site. We look forward to your feedback and continued support! White Markings: Gopher State One Call would like to remind all excavators to mark the excavation area in white prior to submitting the…
-
Locator Language: Decoding Utility Markings
Image Source: Flickr Keeping track of what’s exactly buried underground on a worksite can be a challenge, which is why utility locators follow the uniform color codes mandated by the American Public Works Association (APWA) for temporarily marking their facilities. The American Standards Institute (ANSI) established these colors as the American National Standard for Safety…
-
From the MN Dept. of Pipeline Safety: White Marking is Required by Law
Now that warmer weather has arrived, the 2020 excavation season is well underway. With that comes a rising increase in Gopher State One-Call locate requests. While excavators rely on the timely response and accurate locates by the utility operators, it’s just as important for excavators to do their part in order to perform their work…
-
What You Need to Know About ITICnxt
On May 19, Gopher State One Call officially transitioned to our new ticket processing tool, ITICnxt. We took the technical innovations of our former ITIC platform and rebuilt it with the user in-mind, but ITICnxt is still free and it still allows excavators to create, manage and track their dig requests entirely online. While the…
-
Damage Prevention Case Studies – Mark Entire Lot and White Markings
By Gopher State One Call The Minnesota Office of Pipeline Safety invites you to view a virtual damage prevention presentation with a case study for excavators and other interested stakeholders.
-
Damage Prevention Meeting Recap
Because our Damage Prevention meetings have been canceled for the remainder of the season, please read the following recap to stay up-to-date on industry matters. Underground Safety: A Shared ResponsibilityFocus on collaborations between one-call centers, excavators and locators before digging has taken place, instead of procedures that follow after damage was done. By communication effectively now can save time…
-
All Spring Damage Prevention Meetings Canceled
Due to growing concerns over the coronavirus (COVID-19), effective immediately, Gopher State One Call will cancel all remaining Damage Prevention meetings this spring. Possible rescheduling dates are still to be determined.
-
Positive Response: An Interview with Kim Boyd
“Have the facilities been marked?” “Does the locator need to meet with the contractor or are there no facilities in the proposed area of excavation?” Positive response automatically closes the communication loop and answers these questions (and more) on a locate request. We asked Gopher State One Call’s general manager Kim Boyd a few questions…
-
MN Home & Garden Show Discount
The GSOC booth is #1348. Stop by and grab some free promo items! And don’t miss our “Call Before You Dig” garden display at #1218. DATES & HOURS FOR

