Category: Best Practices

  • I’m Digging Soon – When Should I Submit a Locate Request?

    Prior to digging in Minnesota, it’s required for the excavator – including professional contractors and homeowners or other non-professionals – to submit a locate request with Gopher State One Call (GSOC) to have underground facilities marked before breaking ground. But exactly how far in advance do you need to submit your ticket? Great question! Locate…

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  • Learn From the Unexpected with Elena Rutkowski of Xcel Energy

    Elena Rutkowski, operations supervisor of damage prevention at Xcel Energy Minnesota, is featured in our latest Learn From the Unexpected video. Elena covers changes to Minnesota State Statute 216D – also known as the “One Call Law” – that went into effect on August 1, 2024. Check out LearnFromTheUnexpected.com/GSOC to watch the video. For additional…

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  • White Lining Your Excavation Site: Q&A with Jason Ponciano

    In Minnesota, it’s a requirement for anyone looking to excavate – whether a professional landscaper or other contractor, homeowner, or anyone else – to “white line” or “white mark” their excavation site with paint or flags as part of the locate request submission process. By clearly identifying the dig site, white lining reduces potential confusion…

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  • Learn From the Unexpected with Jason Ponciano of Vannguard Utility Partners

    The latest Learn From the Unexpected video features Jason Ponciano, Minnesota State Manager at Vannguard Utility Partners. Jason discusses the importance of white lining and how it can impact both the locating process and your overall project. Check out LearnFromTheUnexpected.com/GSOC to watch the video. About Learn from the UnexpectedThe damage prevention industry isn’t always predictable.…

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  • Boundary Surveys: Answering Five Frequent Questions

    Updated: 11/27/24 Gopher State One Call (GSOC) processes four types of Non-Excavation Tickets: Owner Inquiry Request, Planning Ticket (Design Information Notice), Design/Pre-Con Meet Ticket, and Boundary Survey. This blog focuses on the use of the Boundary Survey Tickets in Minnesota. Keep reading to learn the answers to five frequent questions about this type of Non-Excavation…

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  • Summer Yard Projects? Stay Safe!

    Click or call before you dig in your yard; it’s easy and it’s the law. (St. Paul, Minn., June 26, 2023) Hidden dangers may lurk below the surface of your very own yard. Striking an underground electrical wire or gas line when digging for your summer home improvement project could be both dangerous and expensive,…

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  • Design/Pre-Con Meet Tickets: Five Common Questions Answered

    Updated: 11/27/24 In planning large-scale projects, it can often be helpful to meet in person with facility operators to discuss project design before construction begins. These meetings help align the planning team, contractors, and facility operators on underground utility coordination. Filing a Design/Pre-Con Meet Ticket through Gopher State One Call (GSOC) allows you to do…

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  • Learn From the Unexpected with A.J. Clark of Badger Infrastructure Solutions

    Click here to see the latest changes to Meet Ticket procedure and documentation. The latest Learn from the Unexpected video features A.J. Clark, Locating Solutions Manager at Badger Infrastructure Solutions. A.J. talks about the value of using Meet Notifications (commonly known in the construction industry as “Meet Tickets”) for large-scale projects that will be completed…

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  • Using a Non-Excavation Planning Ticket for Project Planning: 5 Frequently Asked Questions

    Updated: 11/27/24 When working on a commercial development project, keeping underground facilities in mind from the start can help your project run smoothly and aid in overall damage prevention. One of the ways you can plan ahead is by utilizing a Non-excavation Ticket through Gopher State One Call (GSOC). There are four types of Non-excavation…

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  • Summer News, Tips & Reminders

    Please take a moment to review the following GSOC reminders, suggestions and tips to help you process tickets more efficiently. We look forward to your feedback and continued support! WHAT’S NEW? Online Dashboard of GSOC Ticketing Statistics GSOC announces the availability of online dashboards for detailed ticketing statistics. Ticketing data can be searched by date,…

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