In response to the 2024 changes to Minnesota State Statute 216D, Gopher State One Call (GSOC) has rolled out several new ticketing features that provide ways to enhance communication with all stakeholders, meaning you can work faster, safer, and smarter when excavating in MN. Watch the video below to learn more about Automated Marking Instructions, Electronic White Lining, and two-way communication using Ticket Talk from Shawn L. Walls and Jennifer Mulholland, operations supervisors at Minnesota Energy Resources.
More About Automated Marking Instructions & Electronic White Lining
Learn more about Automated Marking Instructions (AWI) and Electronic White Lining (EWL) from both the GSOC blogand the ticketing section on our website, including frequently asked questions (FAQs), suggested practices, and more. Click here to go to the Automated Marking Instructions and Electronic White Lining page.
More About Two-Way Communication with Ticket Talk
Check out our Ticket Talk blog and landing page for step-by-step instructions, helpful videos, and a few important notes about the two-way communication tool. Click here to go to the Ticket Talk page.
Important Topic for 2026: Meet Tickets
Meet Tickets were also affected by the 2024 legislative changes. A Meet Ticket is required to be used for any excavation of one mile or more in length, or any combination of notices provided for adjacent geographic sections that, when combined, meet or exceed the one-mile length. Learn more about Meet Tickets on the GSOC blog or our landing page. Click here to go to the Meet Ticket page.
NEW in 2026: Spanish Resources
To better serve Minnesota’s Spanish-speaking communities, we’ve launched a Spanish Resources page! The page makes essential safe digging information more accessible with a growing library of downloadable materials. Visit the blog post for more information, or click here to go to the Spanish Resources page.If you have questions about these new features, online ticket submission, or anything 811 related, contact our Customer Support team at 651-681-7326 or send us an email at [email protected].
If you have questions about these new features, online ticket submission, or anything 811 related, contact our Customer Support team at 651-681-7326 or send us an email at [email protected].