Category: Notification Center & Ticketing
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2024 Minnesota One Call Law Changes: What You Need to Know
Information current as of: 11/27/24 The Minnesota State Statute 216D One Call Law has been updated as of August 1, 2024. Gopher State One Call has put together the following quick reference guide with the vital information you need to know. Keep reading to find out the five W’s of the 2024 MN one call law changes.
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GSOC Announces Barbara Cederberg Retirement and GSOC Leadership Transition
Barbara Cederberg has announced she intends to retire after almost a decade of service as the ChiefOperations Officer of Gopher State One Call (GSOC). During her tenure, she guided a greatnumber of operational improvements as she helped institute a culture of continuous improvementat GSOC. Barb has also led multiple initiatives which may lead to potential…
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2021 Ticket Summary and What’s Ahead in 2022
Each year, Gopher State One Call compiles ticket submission and transmission volume data. This information is shared to help make correlations and gain insights about the state of Minnesota’s damage prevention efforts.
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Know Your Notification Center: Gopher State One Call’s Damage Prevention Legacy
Thirty-five years ago this month, tragedy struck in the Twin Cities suburb of Mounds View, Minnesota. A leaking gas pipeline running a mile west of Interstate 35W, underneath Long Lake Road, exploded in the early morning hours of July 8, 1986. The fires from multiple blasts killed two people—a 6-year-old child and her mother—and severely…
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Gopher State One Call Locate Request Process Changes Effective Friday April 30, 2021
To all Gopher State One Call users: Please take a moment to review the following Gopher State One Call locate request process changes. The target effective date for these changes is Friday April 30, 2021. They apply to both web-submitted and call center requests.
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Gopher State One Call Locate Request Process Changes
These changes apply to online and call center requests effective early April 2021. To all Gopher State One Call users: Please take a moment to review the following Gopher State One Call locate request process changes. The target effective date for these changes is early April 2021. They apply to both web-submitted and call center…
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2020 Ticket Volume and What’s Ahead in 2021
From a global pandemic to extraordinary weather events, 2020 was a record-setting year in many ways, including for the Minnesota damage prevention industry. Each year, Gopher State One Call compiles ticket submission and transmission volume data. This information is shared to help make correlations and gain insights about the state of Minnesota’s damage prevention efforts.…
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Important Notice to Facility Operators:
GSOC notification safety buffer change for web submitted locate requests – effective January 1, 2021 Summary of the buffer change: Effective January 1, 2021 What is the change? Most ITIC locate requests will have the maximum buffer reduced from 500 feet to 300 feet. Notifications will continue to be made only to the nearest public…
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New Start Time Policy
IMPORTANT PROCESS CHANGE for Excavators and Facility Operators to the designation of start date and time on web-submitted e-tickets: Web-submitted notifications of intent to excavate are generally reviewed by Gopher State One Call (GSOC) for quality assurance prior to acceptance of the notification by the notification center, with three exceptions: Reprocess tickets (updates, minor modifications and cancellations)…
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Quarterly Update: Summer 2020
Please take a moment to review the following GSOC suggestions and tips to help you process tickets more efficiently with the new site. We look forward to your feedback and continued support! White Markings: Gopher State One Call would like to remind all excavators to mark the excavation area in white prior to submitting the…