Category: Notification Center & Ticketing
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2025 GSOC Holiday Schedule
When submitting a locate request with Gopher State One Call, those digging need to consider the 48-hour waiting period that excludes the day of submission, Saturdays, Sundays, and holidays in their planning. Whether you submit a ticket online or by calling the GSOC center, the 48-hour period will begin at 12:01 a.m. the business day…
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GSOC Announces New Chief Operations Officer Kelly Connolly
Gopher State One Call (GSOC) announces the selection of Kelly Connolly as the new Chief Operations Officer. Kelly will succeed Barbara Cederberg, who is retiring after approximately ten years of leading GSOC. Kelly brings nearly 15 years of experience in building nonprofit organizations with specific involvement in building consensus among varied stakeholder groups and working…
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2024 Minnesota One Call Law Changes: What You Need to Know
Information current as of: 11/27/24 The Minnesota State Statute 216D One Call Law has been updated as of August 1, 2024. Gopher State One Call has put together the following quick reference guide with the vital information you need to know. Keep reading to find out the five W’s of the 2024 MN one call law changes.
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GSOC Announces Barbara Cederberg Retirement and GSOC Leadership Transition
Barbara Cederberg has announced she intends to retire after almost a decade of service as the ChiefOperations Officer of Gopher State One Call (GSOC). During her tenure, she guided a greatnumber of operational improvements as she helped institute a culture of continuous improvementat GSOC. Barb has also led multiple initiatives which may lead to potential…
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2021 Ticket Summary and What’s Ahead in 2022
Each year, Gopher State One Call compiles ticket submission and transmission volume data. This information is shared to help make correlations and gain insights about the state of Minnesota’s damage prevention efforts.
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Know Your Notification Center: Gopher State One Call’s Damage Prevention Legacy
Thirty-five years ago this month, tragedy struck in the Twin Cities suburb of Mounds View, Minnesota. A leaking gas pipeline running a mile west of Interstate 35W, underneath Long Lake Road, exploded in the early morning hours of July 8, 1986. The fires from multiple blasts killed two people—a 6-year-old child and her mother—and severely…
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Gopher State One Call Locate Request Process Changes Effective Friday April 30, 2021
To all Gopher State One Call users: Please take a moment to review the following Gopher State One Call locate request process changes. The target effective date for these changes is Friday April 30, 2021. They apply to both web-submitted and call center requests.
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Gopher State One Call Locate Request Process Changes
These changes apply to online and call center requests effective early April 2021. To all Gopher State One Call users: Please take a moment to review the following Gopher State One Call locate request process changes. The target effective date for these changes is early April 2021. They apply to both web-submitted and call center…
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2020 Ticket Volume and What’s Ahead in 2021
From a global pandemic to extraordinary weather events, 2020 was a record-setting year in many ways, including for the Minnesota damage prevention industry. Each year, Gopher State One Call compiles ticket submission and transmission volume data. This information is shared to help make correlations and gain insights about the state of Minnesota’s damage prevention efforts.…
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Important Notice to Facility Operators:
GSOC notification safety buffer change for web submitted locate requests – effective January 1, 2021 Summary of the buffer change: Effective January 1, 2021 What is the change? Most ITIC locate requests will have the maximum buffer reduced from 500 feet to 300 feet. Notifications will continue to be made only to the nearest public…