Category: Notification Center & Ticketing
-
New Features: Extended Start Time & Manual Entry of Ticket Start Date
These changes are effective as of Thursday, July 19, 2018 Manual Entry of Ticket Start Date and Time for Online Ticket Requests for Normal, Meet, and Boundary Survey Tickets For online submitted Normal, Meet, and Boundary Survey tickets, the requested start date and time must now be manually entered. The start date and time will…
-
GSOC Meet Tickets
What is a meet ticket and when should you file one with Gopher State One Call (GSOC)? Excavators can file meet tickets with GSOC to request an on-site meeting with facility operators at the proposed excavation site to clarify the precise location of excavation, schedule locating, propose future contacts, and/or share other information concerning the…
-
Excavation Entities: Defining the Work Area
What is an excavation entity and why should you care? If you’re an ITIC user, creating the excavation entity that identifies your work area is one of the single most important things you do when submitting a ticket. Let’s find out why. An excavation entity is the parcel, circle, route, feature, shapefile, or free-hand/GPS-generated polygon…
-
What is MapLINK?
You probably know that Gopher State One Call (GSOC) sends copies of tickets to both excavators and facility operators. Did you know that tickets sent by email contain a powerful tool called MapLINK that provides advanced features to both excavators and facility operators at no additional charge? Read on to learn more! When an excavator…
-
Web Ticket Process Change
Must Manually Enter Start Date and Time for online Ticket Requests for Normal, Meet and Boundary Survey Tickets For online submitted Normal, Meet and Boundary Survey tickets, the requested start
-
Get to Know: Jill Hayes
Jill Hayes, One Call Concepts, Inc.’s (OCC) Database Administrator for Gopher State One Call (GSOC), works on the utility notification side of the one call process and updates GSOC’s base
-
2017 GSOC Annual Report
This year marks the 30th anniversary of Gopher State One Call (GSOC) receiving the first locate request in Minnesota. A lot of change, innovation, and stakeholder cooperation has occurred over
-
Utility Markings in Snow
Photo Credit: Dig Safe Canada After filing a locate request with Gopher State One Call (GSOC), we notify the facility operators who have asked to receive requests for locates in the proposed excavation area. These facility operators dispatch locators to the site who mark the location of utilities with different colored paint or flags that…
-
IMAP: An Online Database Management System
Gopher State One Call (GSOC) would like to remind all Facility Operators to update and confirm their notification areas for their respective utility companies. Take some time early in 2018 to verify that all your company’s information in the GSOC system is up-to-date. Making sure your notification area database coverage and company contact information is…
-
GSOC 30th Anniversary
Gopher State One Call (GSOC), Minnesota’s state-wide notification center for excavation, is celebrating 30 years of operation in 2018! GSOC accepted its first locate request on October 1, 1988. Follow along as we take a stroll down memory lane to understand GSOC’s history. Mounds View Explosion- 1988 Newspaper ArticlePhoto Credit On the morning of July…