Category: Notification Center & Ticketing
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Introducing Ticket Talk: Streamlined Communication for GSOC Users
Gopher State One Call is excited to introduce Ticket Talk, a new two-way communication tool designed to make it easier for excavators, operators, and locators to stay connected. Available to all users within the GSOC system, Ticket Talk simplifies communication and ensures messages are sent to the correct people, without the hassle of searching for…
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2026 GSOC Holiday Schedule
When submitting a locate request with Gopher State One Call, those digging need to consider the 48-hour waiting period that excludes the day of submission, Saturdays, Sundays, and holidays in their planning. Whether you submit a ticket online or by calling the GSOC center, the 48-hour period will begin at 12:01 a.m. the business day after the…
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Coming Soon: Excavators Can Provide Electronic White Lining
Starting January 1, Minnesota excavators will be able to provide electronic white lining in place of physical markings, provided they deliver the same level of information. Whether you’re submitting tickets, locating facilities, or planning digs, understanding these changes will improve coordination and communication in the field. Electronic White Lining – How Does It Work? Beginning…
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Submitting Tickets for a Dig Site Without a Specific Address
My Dig Site Doesn’t Have a Specific Address—How Do I Submit a Ticket? If you ever find yourself needing to break ground in a location without a specific address—perhaps somewhere within a large lot, on a farm, or within a park—Gopher State One Call (GSOC) has got you covered. Keep reading for the key steps…
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New Tools at GSOC Now Available: MN’s One-Call Center has introduced automated marking instructions to prepare for Electronic White Lining
Next year, Minnesota excavators will be able to provide electronic white lining in place of physical markings, provided they deliver the same level of detail as traditional physical marking. To support this change, GSOC is introducing new tools and processes designed to make providing clear, effective marking instructions easier than ever. Whether you’re submitting tickets,…
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Suggested Practices for Electronic Marking from MNCGA
Minnesota law requires excavators to provide facility operators with white markings on all excavations, without exception. Starting January 1, 2026, an excavator may provide markings in electronic form if they provide the same level of information as physical markings. Facility operators may still require excavators to physically mark the area of excavation, even if marked…
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Webinar Wednesdays: Free Online Ticket Submission Training
Gopher State One Call (GSOC) offers a free training webinar most Wednesdays that covers online locate request submission through ITIC, our online ticking software. ITIC is packed with practical features, including: To sign up for an upcoming Webinar Wednesday, click here and select “ITIC’s New Interface Webinar” on a date that works for you. If the Wednesday…
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Meet Tickets: Working Better Together on Large Projects
In 2024, Minnesota state law changed to require any project where the work involves excavation of one mile or more in length—or any combination of notices provided for adjacent geographic sections that, when combined, meet or exceed the minimum excavation length of one mile—to file a “Meet Ticket” with Gopher State One Call (GSOC). This…
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Meet the NEW GSOC Website and Its Exciting New Features
Welcome to Gopher State One Call (GSOC)’s newly redesigned website! The new layout provides a fresh look and feel, along with a new, easier to navigate structure and several exciting features. Keep reading to learn more about these new features. Search Option The GSOC website now has a search function to help you find anything…